1. Information We Collect
Personal Information
We collect the following types of personal information:
- Business Information: Company name, business registration number, industry type, VAT number
- Contact Details: Name, email address, phone number, business address
- Identity Verification: National ID, passport details (for compliance purposes)
- Banking Information: Bank account details, transaction records, financial statements
- Financial Data: Income records, expense receipts, invoices, tax documents
Technical Information
- IP address and browser information
- Device information and operating system
- Usage data and platform interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Providing accounting services | Contract performance | All financial and business data |
| Tax compliance and filing | Legal obligation | Financial records, business information |
| Communication about services | Contract performance | Contact details, service history |
| Platform security and fraud prevention | Legitimate interest | Technical data, usage patterns |
| Service improvement | Legitimate interest | Usage data, feedback |
3. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- AES-256 encryption for data storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated backup systems with encryption
Organizational Safeguards
- Access controls limiting data access to authorized personnel only
- Regular staff training on data protection
- Confidentiality agreements with all employees
- Incident response procedures
4. Cookies and Tracking
Our website uses cookies and similar technologies:
Essential Cookies
Required for platform functionality, security, and user authentication.
Analytics Cookies
Help us understand how you use our platform to improve our services (you can opt-out).
Preference Cookies
Remember your settings and preferences for a better user experience.
You can manage cookie preferences through your browser settings or our cookie preference center.
5. International Transfers
Your data is primarily stored and processed in Mauritius. In some cases, we may transfer data to:
- Cloud service providers in countries with adequate data protection laws
- Software vendors for platform functionality
- Professional service providers for specialized advice
All international transfers are protected by appropriate safeguards including:
- Data Processing Agreements with adequate protection clauses
- Standard Contractual Clauses approved by data protection authorities
- Adequacy decisions recognizing sufficient data protection standards
6. Children's Privacy
Our services are designed for businesses and individuals over 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in applicable laws and regulations
- New features and services
- Feedback from clients and regulators
- Best practice developments in data protection
When we make significant changes, we will:
- Notify you via email at least 30 days before the changes take effect
- Post a notice on our website
- Update the "Last Updated" date at the bottom of this policy
8. Contact Information
Data Protection Officer
MauPay
Email: [email protected]
For Privacy-Related Inquiries:
- Data access requests: [email protected]
Response Time:
We will respond to your privacy-related requests within 30 days of receipt. For complex requests, we may extend this period by an additional 60 days and will inform you of the extension within the initial 30-day period.
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Version: 1.0